Service Contract Tiers

Compare Lancing UK service contract tiers for packaging machinery, including Essential, Standard and Premium coverage.

Service Contract Tiers

Fixed prices shown as guidance. Final pricing and coverage will be confirmed subject to machinery purchase, site conditions and installed options.

£750 / year (indicative)

Email support & triage

Documentation access

Essential

£750 / year (indicative) Email support & triage Documentation access Discounted spare parts Annual health check (remote)

Standard

£1,500 / year (indicative) Everything in Essential Priority response window 1 planned maintenance visit Reduced call-out rate

Premium

£2,500 / year (indicative) Everything in Standard Fast-track engineer scheduling 2 planned maintenance visits Consumables pack (selected items)

What is included in a service contract?

Service contract tiers are designed to cover planned support, response arrangements and maintenance guidance for packaging machinery.

How do I choose the right contract tier?

Choose the tier that matches your line criticality, production schedule, response expectations and maintenance priorities.

Can service contracts be discussed before purchase?

Yes. Lancing UK can review your machinery, production needs and support expectations to recommend the right cover level.

Next step

Contact our team to review contract options alongside your machinery and support requirements.

Lancing packaging machinery background

Talk to Lancing UK

Discuss products, machine specification, spares, service support or installation requirements.

Contact us